Product Delivery and Customer Success
Together we drive outcomes for success!
By using our outcome-oriented approach to customer success, alongside proven methodologies and best practices, we empower our customers to accelerate their digital transformation projects and optimize their user experiences.
Our expert Customer Success team will be with you along this entire journey to ensure you get the most value out of your investment and deliver better quality software, faster and cheaper.
By using our outcome-oriented approach to customer success, alongside proven methodologies and best practices, we empower our customers to accelerate their digital transformation projects and optimize their user experiences.
Our expert Customer Success team will be with you along this entire journey to ensure you get the most value out of your investment and deliver better quality software, faster and cheaper.
- Ongoing training and user enablement
- Best practices to help you stay on track
- Adjustments as your business evolves
- And, of course, ongoing support and maintenance
Product Training
Our training is delivered by experienced consultants who continue to practice between training assignments.
There is scope in each course to include hands-on practical workshops working with your own data samples.
The entire training program is designed to cover both User and Administration Training and enable you in short time with the needed expertise to make the most of Validata software.
As part of the training process, Validata provides its clients with all necessary training material and user guides for the software.
QuickStart Program
Our QuickStart methodology is a proven approach for rapidly organizing and developing a repository of critical test cases that will not only yield time and cost savings, but will provide a foundation of reusable building blocks for continuous expansion of test coverage.
Unlike other similar approaches, Validata continues the development of the Critical Business Processes throughout the project.
In addition to an extensive baseline of automated tests, customers will receive practical experience with Validata technologies and knowledge transfer on the business process methodology, which is an efficient means for reducing business risk through effective test design.
The QuickStart project produces a fully automated, well-documented and tightly managed business process that provides an immediate return on investment and a long term foundation for continuously expanding test coverage.
Managed Services approach
We also offer complete Managed services, which allow you to outsource your projects either partially or completely to Validata.
This encompasses the development of the testing or migration strategy, analysis of existing environment usage (covering existing and new functionality), deployment of the testing/migration team using an onshore/offshore model, development of automated test cases for Functional, SIT, Migration and User Acceptance Testing, planning and execution, defect/change management and continuous progress/management reporting,
Our Test Factory™ model has been developed in order to address issues that many organisations face in meeting their testing needs from single upgrades to multiple rollouts across different locations. It is a standardized Test Utility model with well-defined and robust defect management processes, automation, re-usable test assets and standards and optimized costs.
Test Factory is designed to achieve consistent defined Quality for each Release and reduced cost of services.
It improves productivity and achieves cycles time reduction, and enables customers to move away from unstable environments, limited centralized governance and high costs of quality, and establish their own test environment in the cloud leveraging Validata software.
It improves productivity and achieves cycles time reduction, and enables customers to move away from unstable environments, limited centralized governance and high costs of quality, and establish their own test environment in the cloud leveraging Validata software.
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